POLICIES

All orders must be placed two to three weeks in advance. Same week orders are possible, but the customer must email classicdesignsbyj@gmail.com to inquire.

Once an order is placed you will receive a confirmation email confirming that you have inquired on our site and letting you know if the order can be completed or not. If CDJ has approved your order and agreed to complete it by your desired date, an invoice will be sent to the email address used to complete the order. An invoice will only be sent if "Manual Payment" was selected at the end. If the order was paid through the site, the invoice step will not take place.
 
If CDJ is unable to complete the order and the order was paid through the site, the customer will be issued a refund immediately.
 
Rush fees of $100 may apply in some cases. Please be aware that we work off date orders are needed, not date orders are paid. Please provide date order is needed in hand, not date of your event. You will receive your proof exactly one week prior to your pick up date. If you don't receive your proof by that date, please reach out to us. If orders are paid in full early, it will still be received on original date provided.

Please review all proofs very closely.

While we sometimes do not post all orders on our website and social media pages, ALL orders are subject to be used for marketing and advertising. By booking with CDJ, you are ultimately agreeing for your order to potentially be used in marketing and advertising.

Pick up days and times are ONLY Fridays at 8pm or Saturdays at 10am. If you need your order on a Monday, order for pick on the Friday or Saturday before. Weekday pick ups must be approved prior to ordering. Email us at classicdesignsbyj@gmail.com to see if a weekday is available. 

All orders are final and nonrefundable.